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Last updated: 11 May 2026

1. Introduction

Visual Theory Limited (“we”, “our”, “us”) operates the Visual Scales mobile application (“Visual Scales”).

Visual Scales is a music learning application designed to teach piano and music theory through visual patterns and interactive experiences.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

2. Information We Collect

We collect only the information necessary to provide and improve the Visual Scales app.

2.1 Information You Provide

Nickname (optional, chosen by you within the app)

2.2 Information Collected Automatically

Device identifiers (such as an anonymised device ID)
App activity data (such as gameplay interactions, scores, and session activity)
Technical information (such as device type, operating system version, and app performance data)

3. How We Use Your Information

We use collected information to:

Provide and maintain core app functionality
Store and display scores, progress, and gameplay data
Enable features such as leaderboards
Improve app performance and reliability
Detect, prevent, and address fraud, cheating, or misuse

4. Third-Party Services

We use trusted third-party services to operate key parts of the app:

PlayFab (Microsoft)

Used for:

Data storage
Leaderboards
Gameplay and user data management

RevenueCat

Used for:

In-app purchases
Subscription management

These third-party services may process data in accordance with their own privacy policies.

5. Data Sharing

We do not sell or rent your personal data.

We only share data with third-party service providers where necessary to operate the app (as described above).

6. Data Retention

We retain data only for as long as necessary to:

Provide the app’s functionality
Maintain gameplay data and progress
Comply with legal obligations

7. Data Security

We implement reasonable technical and organisational measures to protect your data.

However, no method of transmission or storage is completely secure.

8. Children’s Privacy

Visual Scales is intended for a general audience.

We do not knowingly collect personal data from children under the age of 13.
If you believe that a child has provided personal data, please contact us and we will take appropriate action.

9. Your Rights

Depending on your location, you may have the right to:

Request access to your data
Request correction of inaccurate data
Request deletion of your data

To make a request, please contact us using the details below.

10. Contact

If you have any questions about this Privacy Policy or your data:

📧 visualscales (at_sign) visualtheory.net
Company: Visual Theory Limited

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted at:
👉 https://visualscales.com/privacy

Visual Scales Privacy Policy